How to Get More Google Reviews from Customers: A Complete Guideline

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By GMB Ranger

Positive Google reviews are very important for your business’s success and reputation. They can influence how your future customers choose your products or services over others. Positive reviews can also attract more customers and increase your sales. But how to get more Google reviews from customers? Well, there are several effective ways to do that. 

In this article, we will share the 6 best ways to get more Google reviews from customers.

6 Best Ways To Get More Google Reviews from Customers

You already know that positive Google reviews are a must for a business. But how can you get more positive Google reviews from your customers? Here are six effective strategies:

1. Ensure That Users Can Leave Reviews

The first step is to create a Google My Business (GMB) profile for your business. Many small businesses don’t know that they need to register and verify their GMB page to collect reviews.

A GMB page allows you to provide essential information about your business and show your past works. If you have an old Google Places page, you can upgrade it to a local GMB page for more features.

2. Ask For Reviews

The simplest way to get more reviews is to ask for them. Your customers often forget to write a review after buying your product or service, right? But you can use different ways to ask for your customers’ feedback, such as email, facebook, etc. Don’t be shy about asking your customers to leave you a Google review.

It’s always a good idea to request feedback from your customers after you complete a project or service, either in person or online. This simple act can significantly increase the chances that your customers will write a review.

3. Make It Easy For Them To Give Reviews

To get more customer feedback, you need to simplify the review process. But how? One way to do that is to give your customers a direct link to your Google review page. You can send them the link via email, facebook or text.

Also, you can add the link to your website and your business cards. Remember that customers are likely to write a review if you make it convenient for them. So, try to make the process as simple as possible.

4. Offer Rewards And Incentives For Reviews

This is another smart way to get your customers to write Google Reviews for your business. You can offer your customers a small reward for writing a review, such as a discount or a coupon. This can motivate them to share their positive experiences.

You can also give rewards for reviews. Your customers can get points or other perks for leaving reviews. Also, you can give them more rewards for bringing in new customers or writing more reviews. These rewards and incentives can make your customers want to write more Google reviews.

5. Handle Negative Reviews Calmly

Negative reviews can hurt your sales and brand image. But responding poorly to negative reviews can be even worse. You can’t afford to ignore the negative reviews, as 97% of customers read the business’s response. Thus, you need to address them professionally and politely.

Of course, sometimes being polite is not enough. You also need to contact the customers and resolve their issues. If you pay attention to the problems raised in the negative reviews, you may be able to convince the customer to change or delete their review and write a better one.

This is also a great way to show your potential customers that you will provide them with excellent service and support if anything goes wrong.

6. Provide Exceptional Customer Service

This is probably the best way to get more Google reviews. Providing exceptional customer service can make your customers want to write a review for you without you asking. Customer service is one of the most important factors that can make or break your business.

You can win your customers’ loyalty and trust by building a relationship with them, delivering great service, and showing them how much you value them as your customers.

Here are some tips to make your customer service better:

  • Offer personalized support that suits their needs.
  • Listen to and act on your customer’s feedback often.
  • Find out how you can improve their experience.
  • Teach your team members to be polite and kind.
  • Make it easy for them to contact you.


Getting more positive Google reviews from your customers can help you grow your business and reputation. You can use the tips and best practices we shared above to increase your chances of getting positive reviews. You can get more Google reviews and more customers by following these steps.

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