Positive reviews on Google can boost sales and attract customers, but negative ones can have the opposite effect. Let’s explore how to delete Google reviews posted by others.
Take a look at our guide.
Why should you delete reviews?
Maintaining a positive online image for your small business is important these days. Misleading negative reviews can harm your business by:
1. Decreasing potential customers
2. Damaging your reputation
3. Reducing trust in your brand.
They can lead to loss of sales and decreased revenue. Difficulty in attracting new customers. Besides, the effects of such reviews can result in valuable time and resources.
It’s necessary to manage your online reputation by minimizing the impact of misleading negative reviews. Most of the people nowadays follow the reviews to decide what to choose. And, Google has the most percentage of the market share. So, any bad review can result in a negative impact on your business.
How To Delete Google Reviews Posted By Others: Step By Step Guide
In this section, we will guide you on how to delete a Google review posted by others. Surprisingly, there isn’t a “delete” button. However, there are different ways you can go about getting the review removed.
Here is the step-by-step guide to follow:
Step 1: Sign in to Google My Business
1. Access Google My Business: Open your web browser and go to the Google My Business website(business.google.com).
2. Sign In. Log in using your Google account credentials associated with your business.
Step 2: Explore the Reviews Section
1. Locate Your Business: Once logged in, you’ll see a dashboard with various options. Click on the “Reviews” tab to view all the reviews of your business.
Step 3: Identify the Review You Want to Remove
1. Scroll Through Reviews: Browse through the list of reviews until you find the one you wish to delete.
Step 4: Flag the Review for Removal
1. You will now see the Three-Dot Menu, click on it: Next to the review you want to delete, click on the Three-Dot Menu icon.
2. Select “Flag as Inappropriate”: From the dropdown menu, choose the “Flag as inappropriate” option.
3. Provide Reasoning: A prompt may ask why you’re flagging the review. Provide a clear explanation of how it violates Google’s policies.
4. Submit the Flag: Now, submit the flag for review by Google.
Step 5: Wait for Google’s Response
1. Reviewing Process: Google will review your request and the flagged review to check if it violates their review policies.
2. Notification: You’ll receive a notification from Google regarding the status of your request. This will take some time. So be patient.
Step 6: Contact Google Support (if necessary)
If you believe that a review is particularly harmful or violates Google’s policies but hasn’t been removed after following the above steps, you can contact Google Support for further assistance.
Remember, not all reviews can be deleted as Google has specific criteria for removal. It’s important to only flag reviews that truly violate their policies.
1. Further Assistance: Sometimes the review remains even after flagging. If you believe it violates Google’s policies, you can contact Google My Business support for further assistance.
2. Provide Documentation: You should have a preparation to provide any documentation or evidence that supports your claim. It proves your claim also.
Google Service Policies For Removing Reviews
You have to maintain some Google policies before you go for the procedures of removing violent and negative reviews.
Such as:
- False Reviews
- Irrelevant Content
- Hate Speech or Offensive Content
- Promotional Reviews
- Conflicts of Interest
- Inappropriate Language or Behavior
- Plagiarized Content
- Reviews Based on wrong information
The Bottom Line
Google search for any query has been a common trend nowadays. We just use our phones to do a quick Google search to find out what we want at that moment.
Normally we follow the reviews to choose. Sometimes, the reviews may upset you as a business owner.
So, be updated with this guide on how to delete Google reviews posted by others. By following the steps you can delete inappropriate reviews effectively.